These Terms of Service (“Terms”) govern your use of the website and services provided by Divergent Dog Behavior (“we,” “us,” or “our”). By accessing this website or engaging our services, you agree to these Terms. If you do not agree with these Terms, please do not use this website or our services.
Who We Serve
Our services are intended for adult dog guardians and professionals seeking education, guidance, and support. We work from a welfare-first, consent-based, and evidence-informed framework.
We reserve the right to decline or discontinue services that are not aligned with these principles.
Scope of Services
We provide:
Not Veterinary or Medical Advice
We are not veterinarians, and our services do not replace veterinary care.
While we may discuss pain, health, or welfare considerations, any medical concerns must be addressed with a licensed veterinarian or qualified medical professional.
Consent, Capacity, and Welfare
Our work is grounded in:
If we believe a dog’s welfare or a person’s capacity is being compromised, we may pause, redirect, or end services.
Client Responsibilities
By engaging our services, you agree to:
Payment & Cancellations
Payment terms, fees, and cancellation policies are outlined at the time of booking and may vary by service. Unless otherwise stated:
Intellectual Property
All content on this website, including text, graphics, educational materials, and resources, is the property of Divergent Dog Behavior unless otherwise stated.
You may not reproduce, distribute, or repurpose content without written permission, except for personal, non-commercial use.
Respectful Use & Boundaries
We expect respectful communication from all clients and site users. Harassment, abusive language, boundary violations, or bad-faith engagement may result in termination of services without refund.
This includes:
Website Use
You agree not to:
Limitation of Liability
To the fullest extent permitted under Canadian law:
Privacy
Your use of this website and our services is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected in accordance with Canadian privacy law.
Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this website with the updated date.
Governing Law
These Terms are governed by the laws of Canada and the applicable laws of the Province of Ontario, without regard to conflict of law principles.
Contact
If you have questions about these Terms or our services, please contact:
Divergent Dog Behavior
Email: [email protected]
Location: Thunder Bay, Ontario, Canada.
Who We Serve
Our services are intended for adult dog guardians and professionals seeking education, guidance, and support. We work from a welfare-first, consent-based, and evidence-informed framework.
We reserve the right to decline or discontinue services that are not aligned with these principles.
Scope of Services
We provide:
- Behaviour consultations and ongoing support
- Educational content and resources
- Remote and/or in-person services (as specified)
- Our services are educational and consultative, not prescriptive guarantees of outcomes.
Not Veterinary or Medical Advice
We are not veterinarians, and our services do not replace veterinary care.
While we may discuss pain, health, or welfare considerations, any medical concerns must be addressed with a licensed veterinarian or qualified medical professional.
Consent, Capacity, and Welfare
Our work is grounded in:
- Informed consent
- Respect for bodily autonomy (human and canine)
- Welfare over performance
- Capacity over compliance
If we believe a dog’s welfare or a person’s capacity is being compromised, we may pause, redirect, or end services.
Client Responsibilities
By engaging our services, you agree to:
- Provide accurate and complete information
- Advocate for your dog’s health and safety
- Seek veterinary input when recommended
- Use information provided in ways that prioritize welfare
Payment & Cancellations
Payment terms, fees, and cancellation policies are outlined at the time of booking and may vary by service. Unless otherwise stated:
- Fees are due before services are provided
- Missed appointments or late cancellations may not be refunded.
- Educational materials and digital content are non-refundable.
Intellectual Property
All content on this website, including text, graphics, educational materials, and resources, is the property of Divergent Dog Behavior unless otherwise stated.
You may not reproduce, distribute, or repurpose content without written permission, except for personal, non-commercial use.
Respectful Use & Boundaries
We expect respectful communication from all clients and site users. Harassment, abusive language, boundary violations, or bad-faith engagement may result in termination of services without refund.
This includes:
- Disrespectful or discriminatory behaviour,
- Pressuring for advice outside scope or capacity,
- Misrepresentation of our work or values.
Website Use
You agree not to:
- Use this website for unlawful purposes,
- Attempt to interfere with site functionality,
- Misrepresent our services or credentials,
Limitation of Liability
To the fullest extent permitted under Canadian law:
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for outcomes resulting from implementation choices
- Use of our services is at your own discretion and risk
Privacy
Your use of this website and our services is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected in accordance with Canadian privacy law.
Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this website with the updated date.
Governing Law
These Terms are governed by the laws of Canada and the applicable laws of the Province of Ontario, without regard to conflict of law principles.
Contact
If you have questions about these Terms or our services, please contact:
Divergent Dog Behavior
Email: [email protected]
Location: Thunder Bay, Ontario, Canada.
